DELIVERY POLICY
This Delivery Policy applies to all orders placed through the official website of Nrene Natural Cosmetics.
1. Delivery Area
Delivery is available:
* within the territory of the Republic of Armenia;
* to other countries, subject to prior agreement and delivery availability.
International delivery terms may vary depending on the destination country, customs regulations, and the selected delivery service.
2. Delivery Timeframes
* Orders are processed on business days.
* Delivery timeframes are indicated during the order placement process.
* Estimated delivery times depend on the delivery address and the selected delivery service.
Nrene Natural Cosmetics makes reasonable efforts to ensure timely delivery; however, delays caused by third-party service providers may occur and are beyond the Company’s control.
3. Delivery Fees
* Delivery fees are calculated and displayed during the checkout process.
* Delivery fees may vary depending on the weight, volume, and destination of the order.
Delivery conditions may be amended as part of promotional offers, in which case customers will be informed in advance.
4. Delivery Services
Delivery is carried out through third-party delivery service providers.
Nrene Natural Cosmetics is not responsible for the performance of third-party delivery services; however, the Company may assist customers in resolving delivery-related matters where possible.
5. Order Receipt
Upon receiving an order, customers are encouraged to check that the packaging is intact and that the items received match the order.
If any issues are noticed at the time of delivery or shortly thereafter, customers should contact the Company as soon as possible.
6. Failed Delivery
If delivery cannot be completed due to incomplete or inaccurate information provided by the customer, the delivery process may be delayed or require additional confirmation.
In such cases, Nrene Natural Cosmetics will contact the customer to resolve the matter promptly.
7. Contact Information
For any questions related to delivery, customers may contact Nrene Natural Cosmetics using the contact details provided on the website.
